A landscaping owner in the deep south of Calgary asks two firms what a simple quoting and scheduling tool would cost. One says $12,000. The other says $90,000. Neither is lying. They heard two different projects. That gap is the whole story of custom software cost in Canada: the price is not set by the idea, it is set by the scope you agree to.
This guide breaks down typical market ranges in CAD, what drives them, what you keep paying after launch, and how to spend less without ending up with something flimsy.
The short answer: typical custom software cost in Canada
Published 2026 pricing guides from Canadian and North American firms land in roughly the same place. Simple internal tools usually come in at the low five figures. A proper business app with logins, a database and a few integrations tends to land between $30,000 and $100,000. Anything with complex permissions, mobile apps for several roles, or heavy integrations goes well past that.
Here is how that tends to break down for small businesses. These are typical Canadian market ranges, not a quote, and they vary a lot with who builds it and how tightly the scope is held.
| What you are building | Typical range (CAD) | Typical timeline |
|---|---|---|
| One focused tool (a quote calculator, an intake form that feeds a sheet, a simple internal dashboard) | $5,000 to $20,000 | 2 to 6 weeks |
| Small business app (logins, a database, 3 to 6 screens, one integration such as QuickBooks or Stripe) | $20,000 to $60,000 | 1 to 3 months |
| Core operations system (CRM + quoting + scheduling + invoicing, several user roles) | $50,000 to $150,000 | 3 to 6 months |
| Customer-facing platform (client portal, mobile app, payments, multiple integrations) | $80,000 to $250,000+ | 4 to 9 months |
What you are actually paying for: hours
Almost every quote is a time estimate multiplied by a rate. In Canada, published 2026 guides put developer rates at roughly $60 to $120 an hour for independent freelancers and $90 to $220 an hour for agencies, depending on the city and the seniority of the team. Calgary tends to sit below Toronto and Vancouver. Offshore teams can be cheaper per hour but often cost more in back-and-forth, time-zone lag and rework.
So a $40,000 project is roughly 300 to 450 hours of design, building, testing and project management. Once you think of it that way, the levers become obvious: fewer screens, fewer user roles, fewer integrations, fewer hours.
The six things that move the price most
- Number of user types. An app only your office uses is far simpler than one where owners, crew leads, crews and customers each see different things.
- Integrations. Connecting to QuickBooks Online, Stripe, Google Calendar or a supplier's system adds real hours, especially when the other side's API is quirky.
- Mobile. A responsive web app that works on a phone is far cheaper than separate iPhone and Android apps in the stores.
- Data migration. Moving 10 years of messy spreadsheets into a clean database is its own mini-project.
- Reporting. "Just a few reports" is often where scope quietly doubles.
- How decided you are. Clear requirements are cheap. Figuring it out while building is expensive.
The cheapest software project is the one where you know exactly which three problems it has to solve, and you say no to the fourth.
The costs after launch (budget for these up front)
Custom software is not a one-time purchase like a truck. It is closer to a truck you also have to insure and service. Plan for:
- Hosting and services. For a small business app, typically $20 to $300 a month for servers, database, email sending and file storage. It scales with users and data.
- Maintenance. Security updates, library upgrades, and fixing things when QuickBooks or Google change their APIs. A common rule of thumb is 15 to 20 percent of the build cost per year, though a small, simple tool can be much less.
- Small improvements. Once people use it, they will want changes. That is a good sign. Set aside a modest monthly or quarterly budget so improvements do not stall.
- Third-party fees. Payment processing, SMS, mapping and similar services bill per use.
Before you request a quote, list every subscription you would cancel if the custom tool existed, and what it costs per year. That number is your real comparison point, not the build price on its own.
Custom vs. subscription: do the five-year math
Compare five-year totals, not sticker prices. A 10-person team on a $100-per-seat-per-month CRM pays about $12,000 a year before add-ons, or roughly $60,000 over five years, and still works the way the software wants. (We run those numbers for a CRM specifically in custom CRM vs. HubSpot.) A focused custom tool that costs $35,000 to build and around $4,000 a year to host and maintain lands near $55,000 over the same five years, and you own it.
That does not mean custom always wins. For a two-person shop, a $40-a-month app is almost always the better deal. We cover the decision in detail in off-the-shelf vs. custom software. The point is to compare like with like.
How to keep the cost down without cutting corners
- Write down the workflow, not the features. "Customer calls, we quote on site, office books the job, crew gets the address, we invoice." Developers can price a workflow. They cannot price "something like Jobber but better."
- Build version one around one painful job. If quoting eats your evenings, start there (here is what good quoting software does for contractors). Scheduling and invoicing can come in phase two.
- Use what you already pay for. If QuickBooks Online already handles invoices and GST, connect to it rather than rebuilding accounting.
- Skip the app store at first. A web app that installs to a phone home screen covers most field use for a fraction of the cost.
- Ask for a fixed-price first phase. A good developer can fix the price on a well-defined phase one. Open-ended hourly work on a fuzzy idea is where budgets blow up.
- Own your code and data. Make sure the contract says you own the code, you have access to the repository, and you can export your data at any time.
Grants and tax: what is realistic in Alberta
Many owners hope a grant will cover the build. Be careful here. The federal Canada Digital Adoption Program (CDAP) has closed to new applicants, and as of 2026 there is no direct replacement. Some programs, such as NRC IRAP or BDC advisory services, can apply to technology projects, but eligibility is specific and approval is never guaranteed. Check the program pages directly before you count on it.
On tax, software development for your business is a business expense or a capital asset depending on how your accountant treats it, and in Alberta you will pay 5% GST on the invoice with no PST. If you are GST-registered you can usually claim it back as an input tax credit. Talk to your accountant about how to treat the cost in your books.
Red flags in a software quote
- A single number with no breakdown of screens, roles or integrations.
- No mention of hosting, maintenance or who owns the code.
- A quote given before anyone asked how your business actually runs day to day.
- Promises to "build everything" in a few weeks for a very low price.
- No plan for moving your existing data.
Where Sidekick fits
We are a Calgary shop that builds the website, the ads and the software behind them for small businesses. On software, we start with your actual workflow, cut it down to the smallest version that pays for itself, and give you a fixed price for that phase. You own the code. If an off-the-shelf tool is the better call, we will tell you. You can see examples of our work on the homepage.
Frequently asked questions
How much does a simple custom app cost in Canada?
A focused tool such as a quote calculator or simple internal dashboard typically costs $5,000 to $20,000 CAD. A small business app with logins, a database and one integration typically lands between $20,000 and $60,000.
What do software developers charge per hour in Calgary?
Published 2026 guides put Calgary rates at roughly $60 to $120 an hour for freelancers and $90 to $175 or more for agencies. Rates vary with seniority and the type of work.
How much does custom software cost to maintain?
Plan for hosting, typically $20 to $300 a month for a small business app, plus maintenance. A common rule of thumb is 15 to 20 percent of the build cost per year, though small, simple tools can cost less.
Is custom software cheaper than a subscription?
Sometimes. For small teams, a low-cost subscription usually wins. For larger teams paying per seat, or businesses that bend their process around the software, a focused custom tool can cost about the same or less over five years and fit the business better.
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